- For emergencies during ACS office hours
(8:00am to 5:00pm, Saturday-Wednesday),
please call: (2) 667-0080 ext 4180.
- For emergencies outside ACS office hours: a duty officer is always available to assist American citizens who have serious emergencies, please call: (2) 667-0080.
Please note that these numbers are not for visa inquiries, and that we can only replace lost and stolen passports during normal office hours.
The emergency number for the Saudi police, rescue, and fire department is 999.
The American Citizen Services (ACS) Unit at the U.S. Consulate General Jeddah can assist when U.S. citizens in the Western region of Saudi Arabia are arrested, are missing, are victims of violent crime, become ill, die, or where there is otherwise a need for immediate help. One of our most important roles is to keep family members in the United States apprised of the circumstances, so that they can make necessary decisions about their loved ones and provide financial support.
The U.S. Embassy Riyadh provides services to American Citizens in the provinces of Al Jawf, Ha'il, Al Qasim, Ar Riyadh, and Ar Hudud aah Shaliyah. The U.S. Consulate General Jeddah serves the Western region of Saudi Arabia, including the provinces of Tabuk, Al Madinah, Makkah, Asir, Al Bahah, Jizan and Najran. The U.S. Consulate General Dhahran serves the Eastern Province of Saudi Arabia.